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FAQs

Are you a factory?

Yes, we were established in 1998 as a manufacturing supplier with 25 years experience. We can provide you with professional product packaging solutions.

What info you need before confirming the machine?

Your product picture, your product size(length, width, height, weight etc.), packing type(Back seal/ quad seal/ 3-side seal/ 4-side seal etc), your product samples(for testing).

What is the material of contact food/material parts?

The contact food/ material parts are made of 304#stainless steel. The machine body can be 304#stainless steel or carbon steel.

Can this machine make different bag sizes?

One former can make one bag width, and the bag length can be adjustable within a range. It should be ordered an extra former if you want to make the other bag width.

Does your company accept OEM?

Yes, we have 100% test before delivery by sealing automatic machine.

When you can deliver the machine after the order is placed?

We usually can arrange shipment after 30-40 working days, but it depends on the quantity of the products.

How about your warranty?

We provide 13 months warranty, starts from the issue date of bill of lading.

What can you provide after service?

We can provide machine testing video and pictures before delivery, English manual, some free spare parts, installation in clientsfactory and technical training.

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